Terms & Conditions

These Terms & Conditions govern your use of www.winepearl.in and all purchases made through our website. By accessing or using the site, you agree to follow these terms.

General

www.winepearl.in is an online store selling imitation/fashion jewellery in India.
We reserve the right to update, change or replace any part of these terms at any time; the latest version on the website will always apply.
If you do not agree with these terms, please do not use our website or services.

Eligibility

You must be at least 18 years old to place an order on our website.
If you are under 18, you may use the site only with the involvement of a parent or legal guardian.
Users accessing the website from outside India are responsible for compliance with applicable local laws.

Account & Responsibilities

You may create an account to manage your orders, wishlists and addresses more easily.
You are responsible for maintaining the confidentiality of your account information, including password, and for all activities under your account.
You agree to provide accurate, current and complete information and update it when necessary.

Products, Pricing & Availability

We sell imitation/fashion jewellery; the products are not real gold, diamond or precious stones unless clearly mentioned in the description.
All prices are in Indian Rupees (₹) and inclusive/exclusive of applicable taxes as stated on the product and checkout pages.
We try to show products and colours as accurately as possible, but slight variation may happen due to screen settings and photography lighting.
Product availability is subject to stock; we may withdraw or change products without prior notice.

Orders & Payments

By placing an order, you are making an offer to purchase a product under these Terms & Conditions.
We reserve the right to accept or reject an order for any reason, including stock issues, pricing errors, or incomplete information.
We accept payments through secure payment gateways (such as UPI, credit/debit card, net banking, wallets etc.), depending on what you enable.
In case of payment failure, the order will not be processed; if the amount is debited but order not created, you can contact support with transaction details.

Shipping, Exchange & Returns

Shipping timelines, charges, and exchange rules are explained in detail in our Shipping & Exchange Policy, which is part of these Terms & Conditions.
By ordering from the website, you agree to the shipping, exchange and refund conditions stated there.

User Conduct

You agree not to:

Use the website for any illegal or unauthorized purpose.
Upload or transmit any harmful, abusive, defamatory, obscene or otherwise objectionable content.
Try to interfere with website security, servers or networks connected to the site.

We may restrict or terminate access to any user who misuses the website or violates these terms.

Intellectual Property

All content on the website, including photos, text, logo, designs, and layout, is our property or used with permission and is protected by applicable copyright and trademark laws.
You may not copy, reproduce, distribute, or use any content from the site for commercial purposes without our written consent.

Limitation of Liability

While we take care in listing and shipping products, we are not responsible for any indirect, incidental, or consequential damages arising from the use of the website or products.
Our maximum liability, if any, will be limited to the value of the product you purchased from us.

Indemnity

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising out of your use of the website, violation of these terms, or infringement of any rights of another person.

Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts at your chosen city (e.g., Ahmedabad, Gujarat).

For any query regarding these terms, you can contact us at your official email address contact@winepearl.in.